Global Airline Cuts Maintenance Turnaround by 25% with IFS

The IFS Purple Book presents IFS’s vision for the Industrial AI™ era, positioning the company as a leader in industrial software and AI-driven transformation.

Today, IFS streamlines the entire service lifecycle including:

• Demand, supply and materials planning
• Order fulfilment
• Returns management
• Supplier management
• Asset management

IFS aims to become the top technology brand in its sector, focusing on mission-critical industries and delivering measurable results in growth, efficiency, and sustainability. The company’s strategy is anchored in deep industry expertise, a strong partner ecosystem, and a commitment to customer satisfaction, with over 7,000 employees and 5,500+ customers in 90+ countries.

IFS aims to become the top technology brand in its sector, focusing on mission-critical industries and delivering measurable results in growth, efficiency, and sustainability. The company’s strategy is anchored in deep industry expertise, a strong partner ecosystem, and a commitment to customer satisfaction, with over 7,000 employees and 5,500+ customers in 90+ countries.

Industrial AI moves from pilot to scale



While 28% of manufacturers have fully scaled AI, many are still struggling with barriers like data quality governance, cybersecurity and data privacy concerns, or integration challenges with legacy systems. Focusing on removing these key blockers is crucial to fully realizing the value of AI in optimizing operations and driving predictive, real-time decision-making.



Reskilling the Workforce for a Service-Led Future

As manufacturers shift from traditional break-fix and warranty models to outcomes-based contracts and tiered service offerings, the workforce must evolve in parallel. With 98% of manufacturers reporting labor shortages, the pressure to build internal capability is intensifying. In response, companies are adopting forward-looking strategies such as internal training academies, e-learning platforms, academic partnerships, and selective automation. These initiatives are not just about filling gaps—they’re about equipping teams with the skills needed to thrive in a digitally enabled, service-centric environment.


Industrial AI moves from pilot to scale



While 28% of manufacturers have fully scaled AI, many are still struggling with barriers like data quality governance, cybersecurity and data privacy concerns, or integration challenges with legacy systems. Focusing on removing these key blockers is crucial to fully realizing the value of AI in optimizing operations and driving predictive, real-time decision-making.



Reskilling the Workforce for a Service-Led Future

As manufacturers shift from traditional break-fix and warranty models to outcomes-based contracts and tiered service offerings, the workforce must evolve in parallel. With 98% of manufacturers reporting labor shortages, the pressure to build internal capability is intensifying. In response, companies are adopting forward-looking strategies such as internal training academies, e-learning platforms, academic partnerships, and selective automation. These initiatives are not just about filling gaps—they’re about equipping teams with the skills needed to thrive in a digitally enabled, service-centric environment.