British Sky Broadcasting (BSkyB) optimizes operations with IFS

The BSkyB vision is that it can only continue to be streets ahead of any other broadcaster by constantly improving its closely-integrated combination of hardware and world-beating services. This is why, unlike many other broadcasters, it installs and services the hardware customers use to view its services. And that’s why BSkyB’s hardware and systems supply chain looks, in many respects, like a combination of leading-edge technology with a best-in-class retail operation. BSkyB is committed to delivering world-beating customer service. Its Inventory Control System (ICS) from IFS is one of the key initiatives that underpin this vision. Today, IFS streamlines the entire service lifecycle including: Demand, supply and materials planning Order fulfilment Returns management Supplier management Asset management To learn more about Anticimex's experience with IFS, download their customer story.