Smart Care achieves 86% service technician resource utilization with IFS Success

Smart Care, America’s largest independent commercial kitchen equipment service and maintenance organization, is moving to one platform, using data and processes in the same way so it can leverage data to innovate and grow. Using Artificial Intelligence and Machine Learning to predict service requirements with 80-90% accuracy. The IFS and Smart Care partnership and evolving Success Plan supports its new multi-service business acquisition model, and Smart Care is able to reduce time from ideation to delivery, realizing an 86% service technician utilization. To learn more about Smart Care's experience with IFS, download their customer story.